Well Elgato were finally as good as their word. I received a refund for the product as promised.
Although in the end they did what they said, I am not sure if that was because I started posting on this blog and sent them the link or because they just caught up with their customer service. Either way the outcome is happy.
My lesson is that I will in future only order a product when I have read many computer reviews. I loved the concept of this so rushed out and bought one when it was announced but for me it didnt work as expected. I am sure for others it may work otherwise I doubt they would be selling it.
No comments:
Post a Comment